Ambassador Self Check-in Hotel

Location. Was close to all tourist attractions. Self check in was smooth and uneventful. Room was clean and beds comfortable however would have liked an additional pillow. Shopping facilities next door and good selection of cafe's and restaurants. Good, sound accommodation option for a brief stay in Lucerne. Good breakfast offered if you nominate to include at neighbouring (sister) hotel.

The location was outstanding right on the edge of the Lucerne Old Town - the grocery store was right beside the hotel & a bus stop right in front of the hotel for easy access to the train station and old town. Check-in and check-out was very easy. Our room was really comfortable & clean - we loved our stay. The breakfast was outstanding and the hotel staff were friendly and really helpful. We would for sure stay at the Ambassador on our next trip to Lucerne.

It was very quiet and discreet, with a great breakfast and really polite staff that could speak different languages! The hotel has good security, strict access and an elevator. Having only a few rooms per level, it is quiet and discreet. It is located across the street from the lion sculpture. You have acces to supermakets and shopping areas in only a few meters and also to the main historical streets. It is located at 6 to 10 minutes walk from the bridges.

I stayed at the other hotel before, so I really booked this again for the location. But this time around, I am blown away by the staff. It was self check in, but I asked them to help my parents (I was to arrive a day later) and they did! Breakfast was also plentiful and I really do love the eggs! So perfectly boiled. They also let us keep our luggage for a day for free since we will be booking them after our overnight stay at Murren.

This hotel was wonderful. The ease of check in, the cleanliness of the room, when dealing with staff they were kind and courteous even when dealing with my blunder. The location was perfect! A quick ten minute walk to the train, bus or boat. One direction chapel bridge the other the old swiss house and the lion monument. Cobblestone stores at your finger tips. You could see the lake from the room! Having a fan was a huge plus. The size of the room was ideal, the hotel was very quiet. The street noise could affect some but it is a city and you only heard it if you had windows cracked or open. I would stay again if ever back in Switzerland. Exceeded our expectations!!!